Specific Skills: 1. To describe the fundamental of the methods of Quality control and the basic tools for the analysis of processes; 2. To estimate the capacity of a productive process; 3. To draw a Quality control plot for proportions ranks and means; 4. Implementing the previous methods using statistical software . GENERAL SKILLS 1. Analysis and synthesis capability. 2. Knowledge of statistical software. 3. Resolution of problems 4. Team work.

1. Quality. Quality management system. 2. Management and improvement of quality. 3. Total Quality. EFQM model of Excelence. 4. Economic aspects of quality. Quality costs. 5. Quality indicators. 6. Statistic process control . Process capability. 7. Quality tools. 8. Experiments design for the improvement of quality. 9. 6 Sigma methodology. 10. Quality control and risk management.

Theory (4 ECTS). Theoretical classes with web based support material. Practice (2 ECTS) Tutorial classes both in class and in the computing lab. Oral expositions.