Overall, students in this course will improve their skills to analyze complex human situations in the workplace, making decisions concerning people, and collaborating in teams.
More detailedly, the competencies and skills to be acquired are:
- To possess and understand knowledge that provides a basis or opportunity to be original in the development and/or application of ideas, often in a research context.
- To know how to apply the knowledge acquired and their problem-solving skills in new or unfamiliar environments within broader (or multidisciplinary) contexts related to their area of study.
- To be able to integrate knowledge and deal with the complexity of making judgments based on information that, being incomplete or limited, includes reflections on the social and ethical responsibilities linked to the application of their knowledge and judgments.
- To communicate their findings and the ultimate knowledge and reasons behind them to specialized and non-specialized audiences in a clear and unambiguous manner.
- To be able to continue studying in a self-directed and autonomous way.
- To identify which business factors are critical to achieve a competitive advantage
- To understand, analyze and solve complex problems related to the management of the company from a broad knowledge of the advanced instruments of organizational behavior analysis
- To relate the different disciplinary contributions that can give rise to new approaches to the business administration.
- To be able to extract from an analysis of a real business case the relevant information to learn and improve in the decision-making process of both organizational management and financing.
- To evaluate the decisions taken within the companies based on criteria of efficiency and social equity.
- To design strategies that improve the competitive capacity of companies based on theoretical concepts and available empirical evidence.
- To develop proposals for the promotion of business activities.
The learning objectives are aggregated into three levels of analysis: individual, group and organization.
1) At the individual level:
- Understand the processes of perception and decision making and the several personal and situational factors that affect them.
- Explain the role of personality, attitudes and social values in the behavior of employees.
- Identify the determinants of work motivation, designing interventions to improve it.
2) At the team level:
- Understand the determinants of team effectiveness, suggesting strategies to develop high-performance teams.
- Identify the key factors of effective communication, developing the managerial skills to be a successful communicator.
- Analyze the different types of conflict, using negotiation and mediation strategies to deal with it effectively.
- Summarize the main perspectives (treats, behaviors) and styles of leadership (transactional/transformational).
- Analyze the new challenges of today´s corporate leaders, choosing the best practices to deal with them.
- Explain the impact of leadership on the performance, satisfaction and growth of work groups.
3) At the organizational level:
- Understand how organizational culture is created, maintained and changed over time.
- Design programs for organizational change and development.