1.Operations management (OM) · What is OM · Why study OM? · Ethics, responsibility and sustainability · OM Goals 2. Supply Chain Management · Main elements · SC Risks · Logistics decisions · Performance measurement 3. Operations and supply chain strategies · Definitions and main features · Most important strategies and their relations with the corporate strategy · Hot to formulate, implement and control · Sustainabilitiy and ethics 4. Design of goods and services · Stages in the development of new goods and services · Documents for manufacturing · Computer aided design and 3D printing and manufacturing · Quality of Design 5. Design of processes · Process strategies · Design and Analisis of manufacturing and service processes · Design of capacity and botlenecks · Process quality 6. Aggregate Planning · Sales and manufacturing Forecasting · Main elements · Planning methods · Performance measurement 7. Agile and lean operations and JIT · JIT approach · Lean approach · Agility and flexibility