Checking date: 21/03/2019

Course: 2019/2020

Social and market research
Study: Bachelor in Management of Information and Digital Contents (340)

Coordinating teacher: BARROSO LUDEÑA, ALICIA

Department assigned to the subject: Department of Business Administration

Type: Electives
ECTS Credits: 6.0 ECTS


Students are expected to have completed
Digital Marketing
Competences and skills that will be acquired and learning results. Further information on this link
Learning objectives: - To become skilled at basic concepts and methodologies needed to perform a marketing research study (problem proposition, sampling, collecting and analysing data, reporting findings); - To comprehend firms' problems in order to design proper marketing research studies; - To apply marketing research processes to real market situations, which are relevant to the firm; - To analyze outcomes of marketing research studies in order to suggest the most appropriate strategic orientation and operational actions. Skills objectives: - To become familiar with a wide range of marketing research methodologies; - To prepare reports and communicate results to an audience of company executives; - To make use of one of the mostly diffused software's programs for marketing research; - To participate in working groups, whose aim is to stimulate creativity and accuracy. Attitudinal objectives: - Curiosity towards marketing and its challenges; - Criticism and creativity to solve managerial problems; - Interest in applying a portfolio of diversified tools needed to draw reliable conclusions; - Ethics, according to the international code and guidelines on market and social research defined by ICC/ESOMAR.
Description of contents: programme
1 Introduction to marketing research 2 Research system. Secondary and primary sources 3 Qualitative research 4 Quantitative research 5 Surveys, questionnaire design, and measurement of scales 6 Analysis of the results 7 Preparation and presentation of the report
Learning activities and methodology
During the course, students will participate to both theory lectures and practice sessions (based on case study discussions, problem sets solving and use of software packages at computer lab), whose aim is that of transferring conceptual and methodological knowledge. In order to improve their personal capabilities, students will individual assignments and participate in a teamwork experience in which all steps of a marketing research study are performed.
Assessment System
  • % end-of-term-examination 60
  • % of continuous assessment (assigments, laboratory, practicals...) 40
Basic Bibliography
  • HAIR, J.F.; BUSH, R.P.; ORTINAU, D.J.. Marketing Research: within a changing information environment. McGraw-Hill/ Irwin. 2003
  • MALHOTRA, N.. "Marketing Research: An applied Orientation". Prentice Hall. 5ª Ed. 2006
Additional Bibliography
  • DILLON, W. R.; MADDEN, T. J.; FIRTLE, N.. Marketing Research Within a Changing Envioronment. McGraw Hill. . 2004

The course syllabus and the academic weekly planning may change due academic events or other reasons.