The student is expected to have prior knowledge of the following related topics: -Conflict -Communication as a tool for mediation and negotiation. -Negotiation -Mediation

The objective of the subject is to provide advanced knowledge when designing a conflict resolution system, differentiating the professional profile of the students of this degree from other experts in conflict management. It provides specific knowledge about the contributions from other branches of studies that allow to complete the training acquired for the students' professional future.

1. Globalisation and conflicts. 2. The new conflicts: areas and scope. 3. Provision of different areas: Law, Psychology, Sociology, History, Criminology. 4. Human, economic and material resources for designing a model of conflict management tool

TRAINING ACTIVITIES -Theoretical classes -Practical classes -Combined theoretical and practical classes -Individual student work - Assessment tests TEACHING METHODS - Presentations in class by the professor with the support of computer and audiovisual media, in which the main concepts of the subject are developed and the bibliography is provided to complement the students' learning. - Role Play - Resolution of practical cases, problems, etc. .... posed by the teacher individually or in groups. - Presentation and discussion in class, under the moderation of the professor of topics related to the content of the subject, under the moderation of the profesor related to the content of the subject, as well as case studies. -Critical reading of texts recommended by the professor of the subject: Press articles, reports, manuals and/or academic articles, either for later discussion in class, or to expand and consolidate the knowledge of the subject.