-Knowledge and understanding that provide a basis or opportunity for originality in developing and / or applying ideas, often in a research context
-That the students can apply the broader (or multidisciplinary) acquired knowledge and ability to solve problems in new or unfamiliar environments within contexts related to their field of study
-That students are able to integrate knowledge and handle complexity, and formulate judgments based on information that was incomplete or limited, includes reflections on social and ethical responsibilities linked to the application of their knowledge and judgments
-Students must possess the learning skills that enable them to continue studying in a way that will be largely self-directed or autonomous.
-That the students can identify the conflict and the specialties of it and its dynamics
-Students learn to detect within the spectrum of conflict resolution, which is the most appropriate mechanism to deal with them and how to use it
-Students know how to develop a mediation procedure and know their principles, purposes, characteristics and areas
-Students know what the limits of mediation are, and their uses, nationally and internationally
-Identify the different conflicts that occur within the family.
-Managing the communication in a situation of family violence.
-Developing skills to handle the difficulties of communication between the members of the group of socialization.
-Knowing the operation and implementation of a program of school mediation.
-Knowing the legislation in the field of family law and identify aspects that must contain a mediation agreement in this area.
-Understanding and managing the effects of the breakdown of the marriage in children.
-Understanding and managing the intergenerational conflict.
-Understanding the steps and efforts to establish a program of mediation neighborhood and community.
-Applying the knowledge acquired in simulation cases.
-The student at the end of the module will have acquired sufficient theoretical and practical basis to be able to cope with the due guarantees the following modules, focused and more specialized aspects of mediation and other forms of conflict resolution.
-The student at the end of the module will have acquired the necessary knowledge about the process of family, neighborhood or community, school and work mediation, the legislation applicable to them, as well as the different techniques and specific communication tools.