-Possess and understand knowledge that provides a basis or opportunity to be original in the development and/or application of ideas, often in a research context.
-Students will know how to apply the knowledge acquired and their problem-solving skills in new or unfamiliar environments within broader (or multidisciplinary) contexts related to their area of study.
-Students are able to integrate knowledge and deal with the complexity of making judgements based on information which, being incomplete or limited, includes reflections on the social and ethical responsibilities linked to the application of their knowledge and judgements.
-Students possess the learning skills that will enable them to continue studying in a largely self-directed or autonomous manner.
-Students will know how to identify conflict, as well as its specialties and its dynamics.
-Students will learn to detect within the conflict resolution spectrum, what is the most appropriate mechanism to deal with conflicts and how to use it.
-Students will know how to develop a mediation procedure and how to be aware of its principles, aims, characteristics and scope.
-Students will know the limits of mediation, and its uses, at the national and international level.
-Identify the different conflicts within the family context.
-Manage communication family violence situations.
-Develop skills to manage communication difficulties among members of the socialization group.
-To know how a school mediation program works and how to implement it.
-To be familiar with the legislation on family law and to identify the aspects that a mediation agreement in this field should contain.
-To know and manage the effects of the break-up of the couple on the children.
-To understand and manage intergenerational conflicts.
-To understand the steps and steps to implement a programme of neighbourhood and community mediation.
-To apply the knowledge acquired in case simulation.
-At the end of the module, the student will have acquired a sufficient theoretical and practical base to be able to face the following modules with due guarantees, already focused on more specialized aspects of mediation and other forms of conflict resolution.
-At the end of the module, the student will have acquired the necessary knowledge about the process of family, neighbourhood or community, school and work mediation, the legislation applicable to them, as well as the different techniques and specific communication tools.