-Possess and understand knowledge that provides a basis or opportunity to be original in the development and/or application of ideas, often in a research context
-That the student knows how to apply the knowledge acquired and his/her problem-solving ability in new or unfamiliar environments within broader (or multidisciplinary) contexts related to his/her area of study
-That the student is capable of integrating knowledge and facing the complexity of making judgements based on information which, being incomplete or limited, includes reflections on the social and ethical responsibilities linked to the application of their knowledge and judgements
-That the student possesses the learning skills that will enable them to continue studying in a largely self-directed or autonomous manner.
-Students must be able to identify the conflict, as well as its specialties and its dynamics
-Students will learn to detect, within the spectrum of conflict resolution, which is the most appropriate mechanism to deal with it and how to use it
-Students will know how to develop a mediation procedure and is aware of its principles, aims, characteristics and areas
-Students should be aware of the limits of mediation and its uses at the national and international level
-To have the first knowledge and essential tools that facilitate the correct understanding and learning of the subsequent modules
-Profounding in the field of alternative dispute resolution in general and mediation in particular
-Dominance of each of the techniques used in the different fields, as well as the basic communication skills used in them
-To acquire theoretical knowledge of civil and commercial mediation and general procedure and tools applied to this type of mediation
-Learn concepts used in the different methods discussed
-At the end of the block, the student will have acquired a sufficient theoretical and practical base to be able to face the following modules with due guarantees, already focused on more specialized aspects of mediation and other forms of conflict resolution
-At the end of the module, the student will have acquired the necessary knowledge about the process of family, neighbourhood or community, school and labour mediation, the legislation applicable to them, as well as the different techniques and specific communication tools.