Checking date: 30/06/2021

Course: 2021/2022

Challenges for a competitive society
Study: Master in Mediation, Negotiation and Conflict Resolution (318)

Coordinating teacher: HERNANDEZ MOURA, BELEN

Department assigned to the subject: Department of Criminal Law, Procedural Law and History Law

Type: Compulsory
ECTS Credits: 3.0 ECTS


Requirements (Subjects that are assumed to be known)
The student is expected to have prior knowledge of the following related topics: -Conflict -Communication as a tool for mediation and negotiation. -Negotiation -Mediation
BASIC COMPETENCES - Knowing how to apply the knowledge acquired and its capacity to resolve problems in new or relatively unknown environments and in wider contexts (or multidisciplinary) related to their area of study. - Being able to integrate knowledge and to confront the complexity of making judgments from a information that remain incomplete or limited, include reflections on the social and ethical responsibilities linked to the application of their knowledge and judgment. - Acquiring the learning skills that will enable the students to continue studying in a way that will be largely self-directed or autonomous. GENERAL COMPETENCES - Learning to identify the conflict, as well as it specialties and its dynamics. SPECIFIC COMPETENCES - Selecting the issues that can be addressed and managed through electronic means. - Management of basic communication skills. - Learning concepts used in the different methods that will be analysed. - Developing in practice of acquired knowledge. - Application of knowledge when there is a need to create a system of conflicts┬┤resolution. - Flexible management the peculiarities of the subject elected as a core of the work.
Skills and learning outcomes
Description of contents: programme
1. Globalisation and conflicts. 2. The new conflicts: areas and scope. 3. Provision of different areas: Law, Psychology, Sociology, History, Criminology. 4. Human, economic and material resources for designing a model of conflict management tool
Learning activities and methodology
TRAINING ACTIVITIES - Theoretical classes - Practical classes - Theoretical-practical classes - Individual student work TEACHING METHODOLOGIES - Presentations in class with computing and audiovisual media support, which develop the main concepts of the subject and provides the bibliography to complement the learning of the students. - Resolution of practical cases, problems, etc. raised by professor individually or in group. - Presentation and discussion in class, under the moderation of professor of topics related to the content of the matter, as well as case studies. - Role play. - Elaboration of works and reports individually or ingroup. - Critical reading of recommended texts of the subject studied:press articles, reports, manuals and/or academic articles, well for its subsequent discussion in class, either to expand and consolidate the knowledge of the subject.
Assessment System
  • % end-of-term-examination 40
  • % of continuous assessment (assigments, laboratory, practicals...) 60
Calendar of Continuous assessment
Basic Bibliography
  • Fisher, R.; William, U.. Getting to yes: negotiating agreement without giving in . Penguin. 1992
  • Soleto Muñoz, H.; Carretero Morales, E.. Mediación y resolución de conflictos : técnicas y ámbitos . Tecnos. 2013
  • Soleto Muñoz, H.; Otero Parga, M.; Alzate Sáez de Heredia, R.. Mediación y solución de conflictos : habilidades para una necesidad emergente . Tecnos. 2007
  • William, U.. The power of a positive no: how to say no and still get to yes. Bantam Books. 2007
Additional Bibliography
  • WILSON, T. . Manual del empowerment: cómo conseguir lo mejor de sus colaboradores. Gestión. 2000
  • H. Kimsey-House, K. Kimsey-House, P. Sandahl, L. Whitworth. Co-Active Coaching: Changing Business, Transforming Lives. Nicolas Brealey Publishing. 2011
  • J. O´Connor, A. Lages. Coaching with NLP: How to be a Master Coach. Element. 2004
  • J. Whitmore. Coaching for Performance: GROWing Human Potential and Purpose. Nicolas Brealey Publishing. 2009
  • M. Graf. Individual empowerment: global societal trends to 2030. Rand Europe. 2015
  • R. Shell. Springboard. Launching Your Personal Search for Success. Portfolio. 2013
  • T. Miedaner. Coach Yourself to Success. McGraw Hill Professional. 2000
  • T. Wilson. Manual del empowerment: cómo conseguir lo mejor de sus colaboradores. Gestión. 2000

The course syllabus may change due academic events or other reasons.