Conflict Communication Negotiation Mediation: features, process, techniques and areas

BASIC SKILLS -To be able to apply obtained knowledge in solution of problems in new or unfamiliar environments within broader (or multidisciplinary) contexts -To communicate clearly and unambiguously conclusions, as well as the knowledge and reasons on which they are based, to specialised and non-specialised audiences -To have the learning skills that enable to continue studying in manner that to the large extent will be self-directed or individual GENERAL SKILLS -Ability to identify conflict, its peculiarities and dynamics -Ability to detect among the methods of conflicts´resolution the one most suitable in each situation and to use it -Knowledge on the development of mediation procedure, its principles, goals, features and areas -Knowledge of limits of mediation, its use on national and international level -Ability to apply in practice different techniques and tools used to manage and to resolve the conflicts -Ability to detect concepts and elements that are used in different forms of conflict resolution -Ability to identify correctly and to develop different phases of the process of negotiation and mediation, as well as techniques and tools applied SPECIFIC SKILLS -Management of the communication abilities within the scope of Restorative Justice -To understand theoretical and practical development of the Restorative Justice and the importance of mediation in penal matters -To know restorative practices and different modalities of the mediation in penal matters -To acquire theoretical knowledge about the mediation in penal matters, as well as procedures and tools applicable to this type of mediation -To apply in practice different techniques and instruments of Restorative Justice and penal mediation -To learn concepts used in different afore mentioned methods -To synthesise obtained knowledge as a necessary basis for the elaboration of the final paper about specific and subject matter LEARNING OUTCOMES -At the end of the subject the student will obtain knowledge necessary to use and to control different techniques of mediation, as well as different tools of communication in the area of Restorative Justice and penal mediation -Will obtain sufficient theoretical-practical basis to handle restorative process and penal mediation with proper guarantees and taking into account their peculiarities

I. Retributive and Restorative Justice i. Traditional Criminal Justice System ii. Basis of the Restorative Justice iii. Restorative practice II. Legal regulation and issues III. Penal mediation i. Mediation in penal system for adults ii. Mediation with offenders under 18 IV. Penitentiary mediation V. Big conflicts and restorative meetings VI. Peculiarities and methodology of the penal mediation i. Mediation process in penal issues ii. The role of penal mediator iii. The agreement or act of reparation VII. Practice of penal mediation

LEARNING ACTIVITIES -Theoretical classes -Practical classes -Theoretical-practical classes -Student´s individual work METHODOLOGY - Teacher´s presentations in classes (with use of audio-visual and IT tools) in which the main concepts of the subject and the bibliography to complement learning process are given - Role play - Resolution individually or in group of practical cases, problems, etc. given by the teacher - Presentation and discussion in the class (under the moderation of the teacher) of the topics and cases related to the subject - Critical reading of the texts recommended by the teacher: articles of newspapers, reports, handbooks or academic articles for further discussion in classes or for broadening and consolidation of knowledge of the subject