Checking date: 24/04/2019


Course: 2019/2020

Operations Management
(12294)
Study: Master in Business Administration (MBA) (301)
EPE


Coordinating teacher: ORTEGA DIEGO, JAIME

Department assigned to the subject: Department of Business Administration

Type: Compulsory
ECTS Credits: 3.0 ECTS

Course:
Semester:




Students are expected to have completed
Statistical Methods
Competences and skills that will be acquired and learning results.
1. Gain a basic understanding of the concepts related to operations management 2. Diagnose real-world problems in the field of operations management -Ability of oral and written communication of the diagnoses and solutions that they propose -Capacity for teamwork -Develop learning ability and autonomous study -Know how to manage decision-making processes
Description of contents: programme
Class 1: Introduction to Operations Research. The Simplex Method Readings: 001 Introduction to O.R.pdf 005 Modeling in O.R.pdf 015 Introduction to Linear Programming.pdf 015E Introduction to Linear Programming.xlsx 020 The Simplex Method.pdf Hillier and Lieberman (2007) Introduction to Operations Research, McGraw Hill. Cases/Exercises: 015 Introduction to Linear Programming.pdf Class 2: The Transportation Problem / The Assignment Problem Readings: 025 The Transportation Problem.pdf 030 The Assignment Problem.pdf 025E The Transportation Problem.xlsx 030E The Assignment Problem.xlsx Hillier and Lieberman (2007) Introduction to Operations Research, McGraw Hill. Cases/Exercises: 025 The Transportation Problem.pdf 030 The Assignment Problem.pdf Class 3: Queueing Theory /Inventory Models Readings: 035 Queueing Theory.pdf 055 Inventory Models.pdf 055E Inventory Theory.xlsx Hillier and Lieberman (2007) Introduction to Operations Research, McGraw Hill. Cases/Exercises: 035 Queueing Theory.pdf Class 4: Decision Analysis Readings: 050 Decision Analysis.pdf 050E Decision Analysis.xlsx Hillier and Lieberman (2007) Introduction to Operations Research, McGraw Hill. Cases/Exercises: 050 Decision Analysis.pdf Class 5: Simulation Readings: 040 Simulation.pdf 041E Learmouth-Lewis.xlsx 042E Pi Simulation.xlsx Hillier and Lieberman (2007) Introduction to Operations Research, McGraw Hill. Cases/Exercises: 040 Simulation.pdf 043E Investment Portfolio.xlsx Class 6: Project Management Readings: 060 Project Management CPM/PERT.pdf 065 Project Management Agile.pdf Hillier and Lieberman (2007) Introduction to Operations Research, McGraw Hill. Cases/Exercises: 060E Project Management.xls Class 7: Quality Management Readings: 070 Quality Management.pdf Galgano A. (1993). Companywide Quality Management. Prentice Hall. Ishikawa, K. (1991) What is Total Quality Control. The Japanese Way, Prentice Hall. Cases/Exercises: 072 Helicopter CASE.pdf 071 Diagnosis CASE.pdf Class 8: Lean Readings: 075 Lean THEORY.pdf Cases/Exercises: 072 Helicopter CASE.pdf 076 Lean CASE.pdf Class 9: Six Sigma Part I Readings: 080 SixSigma THEORY.pdf Eckes, G. (2001) Making Six Sigma Last, Wiley. Cases/Exercises: 072 Helicopter CASE.pdf 081 SixSigma CASE.pdf Class 10: Six Sigma Part II Readings: 080 SixSigma THEORY.pdf Eckes, G. (2001) Making Six Sigma Last, Wiley. Cases/Exercises: 072 Helicopter CASE.pdf 081 SixSigma CASE.pdf 080E DoE English.xlsx
Learning activities and methodology
Theoretical clases Practical Clases Group work presentations Individual tasks Group Work Discussing cases and preparing analyses outside of class helps to deepen your knowledge about Operations Management. Group work will be essential for the major group project. Exam There will be an in-class (closed-book) final exam. This exam will test both your mastery of the concepts and your ability to apply them. Individual Participation Active participation in the class is an essential part of the learning experience. You are expected to contribute both to the case discussion and to discussion during the lecture sessions.
Assessment System
  • % end-of-term-examination 30
  • % of continuous assessment (assigments, laboratory, practicals...) 70
Basic Bibliography
  • Meredith, Jack R.. Operations Management for MBA. John Wiley and Sons. 2012
Detailed subject contents or complementary information about assessment system of B.T.

The course syllabus and the academic weekly planning may change due academic events or other reasons.