Checking date: 24/09/2019

Course: 2019/2020

Organizational Behaviour
Study: Master in Business Administration (MBA) (301)

Coordinating teacher: MELERO MARTIN, EDUARDO

Department assigned to the subject: Department of Business Administration

Type: Compulsory
ECTS Credits: 3.0 ECTS


Students are expected to have completed
No requirement
Competences and skills that will be acquired and learning results.
KNOWLEDGE: 1. Define organizational behavior and describe the contents of organizational behavior considered as a field of study. 2. Learn the impact of individual features, such as biographic characteristics or personality, on organizational behavior. 3. Learn the basic elements of the perception process and how to anticipate them in communication and decision-making. 4. Describe the process of motivation and its applications to different real-life situations 5. Identify the key factors that explain group behavior. 6. Summarize the conclusions from the different theories of leadership. 7. Be able to analyze the communication process and its components in order to apply them to real-life situations. 8. Analyze the process of conflict and identify its causes. 9. Analyze the elements of organizational culture their influence on organization ethics. SKILLS: 10. Develop the ability to work autonomously under pressure in the solving of real cases. 11. Develop teamwork skills and learn to use techniques that optimize group decision-making. 12. Develop the ability to lead and motivate others. ATTITUDES 13. Build a solid ethical background for decision making and conflict management. 14. Learn how to increase employee commitment in organizations. 15. Develop an entrepreneurial attitude with respect to organizational change.
Description of contents: programme
Class 1: Basic concepts of Organizational Behavior Class 2: Individual behavior in organizations Class 3: Perception processes Class 4: Decision making Class 5: Values, attitudes and ethics Class 6: Motivation in organizations Class 7: Group dynamics and teamwork Class 8: Leadership: treats and stiles Class 9: Communication Class 10: OB across cultures. Class 10: Time management and meetings
Learning activities and methodology
Readings: Bonne-Bell Factory The Case for Self-Esteem Intuition and Quick Decisions Mr. Edens Ethics Cognitive Dissonance at Phillip Morris A Fine is a Price NYC Cab Drivers "The Hovey and Beard Company" Cases: The Hawthorne Studies People Management in the Hotel Industry The Personality of Carlos Ghosn: The $10 Billion Man Trilogy University: No Ordinary Bootcamp Harrah's Entertainment, Inc: Rewarding Our Own People
Assessment System
  • % end-of-term-examination 50
  • % of continuous assessment (assigments, laboratory, practicals...) 50
Basic Bibliography
  • Robbins, S. P. and T. Judge . Organizational Behavior. Prentice-Hall. 2016 (17th Edition)
Additional Bibliography
  • Bernard Mayer. The Dynamics of Conflicts Resolution. Wiley. 2010
  • Declan Treacy. Successful Time Management. Hodder & Stoughton Ltd. 1998 (2nd Edition)
  • Fisher, R. & Ury, W.. Getting to Yes: Negotiating Agreement without Giving in. Penguin Books. 1991
  • Reitz, J.G., Breton, R., Dion, K.K., Dion, K.L.. Multiculturalism and Social Cohesion. Springer. 2009

The course syllabus and the academic weekly planning may change due academic events or other reasons.