Checking date: 03/05/2023


Course: 2023/2024

Communication systems in organizations
(14656)
Master in Applied Research in Media (Plan: 193 - Estudio: 248)
EPH


Coordinating teacher: FRANCO ALVAREZ, MARIA GUILLERMINA

Department assigned to the subject: Communication and Media Studies Department

Type: Electives
ECTS Credits: 6.0 ECTS

Course:
Semester:




Requirements (Subjects that are assumed to be known)
It will not be necessary to take a previous subject.
Objectives
1. Knowledge of the primary functions involved in any communication process. 2. Analysis of communication targets applied of business. 3. Processes that must be taken into account in any communication process: the different types of communication: Off-Line and Off-Line 4. Analysis and reflection on the rhetoric of discourse in the communication process in organizations. 5. Corporate and Brand Identity as a determining factor of the communication channel. 6. Skills to develop and design a Communication Plan for entities, institutions and research projects.
Skills and learning outcomes
Description of contents: programme
1.Strategic Communication. 1.1.Strategic Communication Plan 1.2.Planning and the process. 1.3. Relations with the media. 2. Institutional Communication versus Corporate Communication. 2.1.The style book 2.2. The Brand Identity, the architecture. 23. Branding, brand, logo and symbol. 2.4. Phenomenology of the Brand treated from the Perspective of Design, Sociology and Communication Strategy. 3. The DIRCOM. The past and current role of the press officer. 4. External Communication. 4.1. Introduction to marketing and principles. 4.2. Marketing typologies: strategic, tactical, administrative and transformative of marketing. 4.3. Neuromarketing and strategies. 5. Public relations: 5.1. Events and meetings. Sponsorship and Protocol. 6. Digital Communication. 6.1 From web 1.0 to web 4.0 6.2. The role of social networks in the dissemination of messages and content creation. 6.3. Emotional intelligence in the discourse approach in digital communication. 6.4. Internal social networks. 7. Crisis Communication. 7.1. Need for a crisis manual. 8. OFF-LINE and ONLINE Communication in the Transversal Structure of the Communication Plan. 9. Guide to Good Practices and application to design the Communication Plan.
Learning activities and methodology
The training activities linked to this subject are closely linked to the teaching units taught and the theoretical / practical sessions. Theoretical sessions DOCUMENTS METHODOLOGIES Presentations in the teacher's class supported by computer media and audiovisual resources, where the main concepts of the subject are found and bibliography is provided to complement the learning of the students. Reading academic articles, and other resources provided by the teacher, recommended during the course. Exhibition and debates in class, of applied analysis associated with the subject matter. Finally, A COMMUNICATION PLAN will be DESIGNED based on the content taught during the semester.
Assessment System
  • % end-of-term-examination 40
  • % of continuous assessment (assigments, laboratory, practicals...) 60
Calendar of Continuous assessment
Basic Bibliography
  • ANA ISABEL RODRIGUEZ ESCUDERO y JOSE LUIS MUNUERA ALEMAN. ESTRATEGIAS DE MARKETING: UN ENFOQUE BASADO EN EL PROCESO DE DIRECCIÓN (2ª ED). ESIC.
  • Aced, Cristina. Relaciones públicas 2.0: Cómo gestionar la comunicación corporativa en el entorno digital. UOC. 2013
  • Costa Joan. ESQUEMATISMO. LA EFICACIA DE LA SIMPLICIDAD TEORÍA INFORMACIONAL DEL ESQUEMA. Experimenta. 2019
  • Costa, Joan. Los 5 pilares del branding : anatomía de la marca. . Universidad Jaume I. Servicio de Comunicación y Publicaciones. 2013
  • Costa, Joan (ed.). La comunicación. 10 voces esenciales. . Estudios Mediáticos. 2010
  • Costa-Sánchez, C.; Martínez Costa, S. (eds.): . Comunicación corporativa audiovisual y online. UOC. 2018
  • Horacio, Andrade. Comunicación organizacional interna : proceso, disciplina y técnica. Netbiblo. (2005).
  • Joan Costa. ESQUEMATISMO. LA EFICACIA DE LA SIMPLICIDAD TEORÍA INFORMACIONAL DEL ESQUEMA. Experimenta. 2019
  • Joan Costa. ESQUEMATISMO. LA EFICACIA DE LA SIMPLICIDAD TEORÍA INFORMACIONAL DEL ESQUEMA. Experimenta. 2019
  • Lee O Thayer. Comunicacio¿n y sistemas de comunicacio¿n en las organizaciones, en la gestio¿n directiva y en las relaciones interpersonales. Serie universitaria. Historia, ciencia, sociedad. Barcelona : Peni¿nsula, 1975.
  • Lee O Thayer. Comunicación y sistemas de comunicación en las organizaciones, en la gestión directiva y en las relaciones interpersonales. Serie universitaria. Historia, ciencia, sociedad.: Península. Barcelona , 1975.
  • Miguel Tu¿n¿ez. La gestio¿n de la comunicacio¿n en las organizaciones. Comunicacio¿n Social . 2012
  • Miguel Tuñez. La gestio¿n de la comunicacio¿n en las organizaciones. Comunicacio¿n Social . 2012
  • Miguel Tuñez. La gestión de la comunicación en las organizaciones. Comunicación Social . 2012
  • Philip Kotler; Herman Kartajaya; e Iwan Setiawan.. MARKETING 5.0. LID.
  • Pintado Blanco, T.; Sánchez Herrera, J.: . Nuevas tendencias en comunicación estratégica. ESIC. 2017
Additional Bibliography
  • Aljure, Andrés. . En Costa, Joan. Master DIRCOM. . El plan estratégico de comunicación. Desing. Barcelona, . 2005.
  • Díaz Noci, Javier. Preguntas de un DIRCOM. En Los resúmenes de prensa en los gabinetes de comunicación: una aproximación jurídica. Netbiblo, 2004.. Preguntas de un DIRCOM.En Los resúmenes de prensa en los gabinetes de comunicación: una aproximación jurídica. . Netbiblo, . 2004.
  • García Santamaría, José Vicente.. Las nuevas fronteras de la comunicación corporativa.. UOC. 2019
Detailed subject contents or complementary information about assessment system of B.T.

The course syllabus may change due academic events or other reasons.