Introduction to Business Administration

The competencies that students should gain from this subject focus on developing the knowledge and skills to understand the diversity and complexity of the behaviors of the people who make up an organization. Knowledge: Understand the behavior of people in organizations at the individual, group, and organizational levels. 1) At the individual level: a. Know about perception and describe the major elements in the perception process. b. Know how to analyze the results of different decision-making models in terms of economic variables such as productivity, absenteeism, and turnover. c. Know the concept of motivation and describe the process of motivation in real situations. 2) At the group level: a. Identify the key factors that explain group behavior. b. Summarize the findings of the major theories of leadership. c. Know the communication process and its components in order to analyze its various effects in the workplace. 3) At the organizational level: a. Analyze the process of conflict and evaluate why it exists in organizations. b. Analyze the elements of organizational culture and its influence on business ethics. Skills: - The ability to work independently under pressure in resolving current cases will be developed. - In addition, the ability to relate and work in groups to make decisions will be developed. - Ability to manage and motivate others. - Ability to think of novel solutions through the application of research methods. Attitudes: - Possess a critical attitude based on evidence and research methodologies that allow understanding of aspects related to organizational behavior. - Demonstrate ethical behavior in decision making and conflict resolution in organizations. - Promote the level of commitment to organizations. - Develop an entrepreneurial attitude toward organizational change.

1. Diversity in Organizations 2. Attitudes and Job Satisfaction 3. Emotions and Moods at Work. 4. Personality and Values. 5. Perception and Decision Making 6. Motivation in organizations 7. Groups and work teams. 8. Communication. 9. Leadership and Power 10. Conflict and Negotiation. 11. Organizational Culture. 12. Change Management.

The course combines digital content (on the SPOC e-learning platform) and classroom content. It includes two types of classes: lectures and practical classes in small groups. In the master classes, the students have to visualize the instructional videos on the SPOC e-learning platform and solve the suggested exercises or self-assessment tests. During the master classes, the students' doubts and questions about the content studied in the SPOC are resolved, the level of knowledge acquired is evaluated, and questions are asked to reinforce the concepts. In the practical classes, the exercises and cases proposed in the SPOC platform will be corrected, as well as new group cases proposed by the professor. Finally, students will participate in research activities related to the content of the subject, from which they will receive feedback from teachers on the objectives and research methodologies applied to the problems of the subject. Students may choose to participate in research studies or to carry out various research tasks (reviews, data coding, preparation of materials for research) on issues related to the subject. Individual tutorials will be held at the request of the students within the timetable set by the teachers. There will also be group tutorials in the practical classes to supervise the development of the final work.