Checking date: 28/06/2021

Course: 2021/2022

Organizational knowledge management
Bachelor in Computer Science and Engineering (2011 Study Plan) (Plan: 256 - Estudio: 218)

Coordinating teacher: SANCHEZ SEGURA, MARIA ISABEL

Department assigned to the subject: Computer Science and Engineering Department

Type: Electives
ECTS Credits: 6.0 ECTS


Requirements (Subjects that are assumed to be known)
Writing and Communication Skills Information Skills Introduction to Engineering Management
Learn and apply techniques to help identify digital transformation solutions aligned with the business and strategic objectives of organisations.
Skills and learning outcomes
Description of contents: programme
The detailed programme is as follows: 1- The context of the digital society. Current state of the business digitalization process. 2- The role of the computer engineer in the process of business digitalization. 3- The organizational knowledge governance as a tool to avoid the risk of failure in the business digitalization process. 4- General concepts on organizational knowledge governance 5- Mechanisms and processes to support organizational knowledge governance 6- Knowledge elicitation techniques 7- Supporting technologies - business intelligence 8- Models for assessing the level of maturity of organizational knowledge governance 9- Concepts of intellectual capital 9- Knowledge asset valuation models 10- Application case in a real project.
Learning activities and methodology
1) Lectures: 1 ECTS, to get the specific cognitive competences of the subject 2) Practices: 1 ECTS, to get the specific instrumental and generic competences, as well as the attitude competences of the subject, such as team work, ability to put in practice the acquired knowledge, ability to plan, analyse and synthetize. Practices also are intended to develop the attitude competencies. The practice consists on a practical example of a real problem of knowledge management 3) Academic Work a. With professor assistance: 1,5 ECTS. This work consists on conducting a project where students have to develop a knowledge management solution for a fictional institution by focusing on a specific aspect of the course. b. Academic Work without professor assistance: 2 ECTS. Exercises and complementary readings. ( 4) Exam: 0,5 ECTS. The exam is intended to compliment the development of the instrumental and cognitive competencies.
Assessment System
  • % end-of-term-examination 10
  • % of continuous assessment (assigments, laboratory, practicals...) 90

Calendar of Continuous assessment

Basic Bibliography
  • Barry Boehm. Software Enginering. IEEE Computer Society. 2007
  • Liebowitz J.. Knowledge Management. Learning from Knowledge Engineering. CRC Press. 2001
  • Schreiber et al. Knowledge Engineering and Management: The CommonKADS Methodology. The MIT Press. 2000
Recursos electrónicosElectronic Resources *
Additional Bibliography
  • Bransford, J.D; Brown, A.L.; Cocking, R.R. editors. How people learn: brain, mind, experience and school. National Academy Press. 1999
  • Davenport & Prusak. Working Knowledge: How organizations manage what they know. Harvard Business School Press. 1998
  • Nonaka & Takeuchi. The Knowledge-Creating Company. Oxford University Press. 1995
  • Schwartz D. et al. Internet-Based Organizational Memory and Knowledge Management. Idea Group Publishing. 2000
  • Stewart, Thomas A. Intellectual capital: the new wealth of organizations. Doubleday. 1997
(*) Access to some electronic resources may be restricted to members of the university community and require validation through Campus Global. If you try to connect from outside of the University you will need to set up a VPN

The course syllabus may change due academic events or other reasons.