The competencies that students should gain from this subject focus on developing the knowledge and skills to understand the diversity and complexity of the behaviors of the people who make up an organization.
Knowledge:
Understand the behavior of people in organizations at the individual, group, and organizational levels.
1) At the individual level:
a. Know about perception and describe the major elements in the perception process.
b. Know how to analyze the results of different decision-making models in terms of economic variables such as productivity, absenteeism, and turnover.
c. Know the concept of motivation and describe the process of motivation in real situations.
2) At the group level:
a. Identify the key factors that explain group behavior.
b. Summarize the findings of the major theories of leadership.
c. Know the communication process and its components in order to analyze its various effects in the workplace.
3) At the organizational level:
a. Analyze the process of conflict and evaluate why it exists in organizations.
b. Analyze the elements of organizational culture and its influence on business ethics.
Skills:
- The ability to work independently under pressure in resolving current cases will be developed.
- In addition, the ability to relate and work in groups to make decisions will be developed.
- Ability to manage and motivate others.
- Ability to think of novel solutions through the application of research methods.
Attitudes:
- Possess a critical attitude based on evidence and research methodologies that allow understanding of aspects related to organizational behavior.
- Demonstrate ethical and justice behavior in decision making and conflict resolution in organizations.
- Promote the level of commitment to organizations with sustainability and values.
- Develop an entrepreneurial attitude toward organizational change.