Checking date: 15/05/2024

Course: 2024/2025

Mediation and other alternative means of conflict resolution
Bachelor in Law (Plan: 397 - Estudio: 206)

Coordinating teacher: SOLETO MUÑOZ, HELENA

Department assigned to the subject: Criminal Law, Procedural Law and History Law Department

Type: Electives
ECTS Credits: 3.0 ECTS


Theoretical knowledge and practical skills in Mediation, Negotiation and other ADR methods, essential to the training and professional development of future legal practitioners, in the framework of the progress and modernization of the Administration of Justice in the field of conflict management.
Skills and learning outcomes
Description of contents: programme
TOPIC 1: * The conflict: causes, types and circle * Communication as a fundamental tool for conflict resolution. * Conflict management styles. TOPIC 2: * Spectrum of the different dispute resolution methods TOPIC 3: * Negotiation: definition and types * Terms in Negotiation: BATNA, ZOPA, reservation price * The Seven Elements TOPIC 4: * Negotiation * The process of Negotiation * Negotiating with difficult people or in difficult situations TOPIC 5: * Mediation: approximation * Mediation techniques * The process of Mediation TOPIC 6: * Mediation in different fields: * Family Mediation * Mediation in civil and commercial matters + Restorative Justice TOPIC 7: * Other conflict resolution procedures * Colaborative Practice
Learning activities and methodology
The continuous assessment system is based on a teaching process orientated towards enabling the student to internalize Mediation and Negotiation techniques, by means of continuous practical role-play activities, putting into practice the theoretical knowledge acquired, thus making easier its understanding and management of its content. The academic activities will be divided in lectures, during which the program of this course will be developed, and they will be held in large group sessions; and practical sessions, principally consisting in the preparation and participation of students in role-plays, to be prepared individually or in groups, by means of which the knowledge and skills acquired during lectures will be put into practice. Also, practical sessions will include presentations, by students, on concrete topics related to the study program, discussion on working documents, debates and tests or periodical controls on the issues previously handled.
Assessment System
  • % end-of-term-examination 40
  • % of continuous assessment (assigments, laboratory, practicals...) 60

Calendar of Continuous assessment

Extraordinary call: regulations
Basic Bibliography
  • SOLETO MUÑOZ, H. La conferencia Pound y la adecuación del método de resolución de conflictos. Revista de Mediación. 2017
  • SOLETO MUÑOZ, H, FANDIÑO, M. Manual de Mediación Civil. Global Affairs Canada, CEJA. 2017
  • SOLETO MUÑOZ, H.. "Mediación y Resolución de Conflictos: Técnicas y Ámbitos". Ed. Tecnos. Madrid.. 2017
  • SOLETO MUÑOZ, H.. El abogado colaborativo. Tecnos. 2017
  • Soleto, Helena. Justicia Restaurativa: una justicia para las víctimas. Tirant lo Blanch. 2019
Additional Bibliography
  • FISHER, R.; URY, W.; PATTON, B.. "Getting to Yes: negotiating agreement without giving in". Penguin. 1992
  • MENKEL-MEADOW, C.J.; PORTER LOVE, L.;KUPFER SCHNEIDER, A. "Mediation: practice, policy and ethics". Aspen Publishers. 2006
  • MOORE, C.. "The Mediation Process:practical strategies for resolving conflict". Jossey-Bass. 2003

The course syllabus may change due academic events or other reasons.

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