Checking date: 05/05/2025 10:33:05


Course: 2025/2026

Mediation and other alternative means of conflict resolution
(13614)
Bachelor in Law (2008 Study Plan) (Plan: 149 - Estudio: 206)


Coordinating teacher: SOLETO MUÑOZ, HELENA

Department assigned to the subject: Criminal Law, Procedural Law and History Law Department

Type: Electives
ECTS Credits: 3.0 ECTS

Course:
Semester:




Objectives
Theoretical knowledge and practical skills in Mediation, Negotiation and other ADR methods, essential to the training and professional development of future legal practitioners, in the framework of the progress and modernization of the Administration of Justice in the field of conflict management.
Learning Outcomes
K1: Know basic humanistic contents, oral and written expression, following ethical principles and completing a multidisciplinary training profile. K2: To know the principles and values of democracy and sustainable development, in particular, respect for human rights and fundamental rights, gender equality and non-discrimination, the principles of universal accessibility and climate change. K5: To know and integrate the principles and values of the culture of peace. K9: Know how institutions such as mediation, auditing or consulting work. K12: Understand the ethical dimension of law and the need to act responsibly in the defence of fundamental rights and social justice. S4: Apply organizational skills and critical management of legal knowledge. S6: Identify and appropriately use tools for the resolution of conflicts between individuals. S7: Apply knowledge to identify social processes and possible solutions with rigor, precision and scientific objectivity S10: Write and structure legal documents correctly. S11: To develop with autonomy and respect for deontological principles in their work and professional performance. C1: Know how to analyse, elaborate and defend individually a problem in the disciplinary field of the Bachelor's Degree by applying the knowledge, skills, tools and strategies acquired or developed in it. C2: Know and be able to manage interpersonal skills on initiative, responsibility, conflict resolution, negotiation, etc., that are required in the professional field. C5: Transmit legal information in a clear, precise and understandable way, both orally and in writing, adapting to various professional contexts. C6: Prepare contracts, reports, lawsuits and other legal documents with technical precision.
Description of contents: programme
TOPIC 1: * The conflict: causes, types and circle * Communication as a fundamental tool for conflict resolution. * Conflict management styles. TOPIC 2: * Spectrum of the different dispute resolution methods TOPIC 3: * Negotiation: definition and types * Terms in Negotiation: BATNA, ZOPA, reservation price * The Seven Elements TOPIC 4: * Negotiation * The process of Negotiation * Negotiating with difficult people or in difficult situations TOPIC 5: * Mediation: approximation * Mediation techniques * The process of Mediation TOPIC 6: * Mediation in different fields: * Family Mediation * Mediation in civil and commercial matters + Restorative Justice TOPIC 7: * Other conflict resolution procedures * Colaborative Practice
Learning activities and methodology
The continuous assessment system is based on a teaching process orientated towards enabling the student to internalize Mediation and Negotiation techniques, by means of continuous practical role-play activities, putting into practice the theoretical knowledge acquired, thus making easier its understanding and management of its content. The academic activities will be divided in lectures, during which the program of this course will be developed, and they will be held in large group sessions; and practical sessions, principally consisting in the preparation and participation of students in role-plays, to be prepared individually or in groups, by means of which the knowledge and skills acquired during lectures will be put into practice. Also, practical sessions will include presentations, by students, on concrete topics related to the study program, discussion on working documents, debates and tests or periodical controls on the issues previously handled.
Assessment System
  • % end-of-term-examination/test 40
  • % of continuous assessment (assigments, laboratory, practicals...) 60

Calendar of Continuous assessment


Extraordinary call: regulations
Basic Bibliography
  • SOLETO MUÑOZ, H. La conferencia Pound y la adecuación del método de resolución de conflictos. Revista de Mediación. 2017
  • SOLETO MUÑOZ, H, FANDIÑO, M. Manual de Mediación Civil. Global Affairs Canada, CEJA. 2017
  • SOLETO MUÑOZ, H.. "Mediación y Resolución de Conflictos: MASC, Técnicas y Ámbitos". Ed. Tecnos. Madrid.. 2025
  • SOLETO MUÑOZ, H.. MASC para la abogacía. Tecnos. 2025
  • Soleto, Helena. Justicia Restaurativa: una justicia para las víctimas. Tirant lo Blanch. 2019
Additional Bibliography
  • FISHER, R.; URY, W.; PATTON, B.. "Getting to Yes: negotiating agreement without giving in". Penguin. 1992
  • MENKEL-MEADOW, C.J.; PORTER LOVE, L.;KUPFER SCHNEIDER, A. "Mediation: practice, policy and ethics". Aspen Publishers. 2006
  • MOORE, C.. "The Mediation Process:practical strategies for resolving conflict". Jossey-Bass. 2003

The course syllabus may change due academic events or other reasons.


More information: https://researchportal.uc3m.es/display/inv16626