1. Introduction: What is and what is not creativity?
2. The creative personality.
3. Lateral thinking.
4. Creative skills.
5. Key principles of creativity.
6. Evaluation of the level of creativity.
7. Methods and tools for the application of creative thinking.
8. The process of problem solving: models, phases, tools and application.
9. Monitoring and control of decisions.
10. Group decision making. The consensus.