Checking date: 10/05/2022

Course: 2022/2023

Operations Management
Study: Bachelor in Statistics and Business (203)

Coordinating teacher: ALVAREZ GIL, MARIA JOSEFA

Department assigned to the subject: Department of Business Administration

Type: Compulsory
ECTS Credits: 6.0 ECTS


Skills and competences: .Development of individual learning routines via the analysis of relevant texts and the collection and analysis of recent real evidence. . Development of group-based learning routines via group-based discussion and the oral and written presentation of work by teams. . Development of verbal and written communication skills. . Develop the ability to raise questions and answer them. Knowledge: - Know and understand the objectives and strategies of the Operations Management. - Know and understand the main concepts and models associated with quality. - Know and understand the foundation of the design and development processes of goods and services. - Know and understand the processes of generation of goods and services and the corresponding distribution in plant of the facilities. - Know and understand decisions about location and capacity. - Know the planning of the necessary resources in the generation of goods and services. - Apply all the previous points to problem solving. Abilities: - Ability to make decisions. - Ability to work individually, prioritizing the accuracy and precision of the results. - Capacity for teamwork. - Ability to relate to others. - Ability to adapt to new situations. - Ability to accept other points of view. Attitudes: - Ability to search and curiosity. - Have an enthusiastic attitude to solve problems. - Defend and justify certain actions.
Skills and learning outcomes
Description of contents: programme
1. Operations Management in context, managing Operations strategically 2. Project Management 3. Designing Business Processes and Capacity 4.-Total Quality Management 5. Capacity Design and lay-Out Planning (chapters 8 and 9) 6. Designing Products and Services, sustainable Operations Management 9. Sustainable Operations Management and Circular Economy
Learning activities and methodology
Students will acquire the knowledge and skills through lectures, the handing of the work assigned by the teachers and its discussion in class. Skills and attitudes will be enhanced by the individual and teamwork performed by the students and their discussion in class. The lectures moreover will also try to open up the discussion to the students via the collective analysis of tables, graphs or texts and the use of questions and multiple choice tests on the main concepts discussed in the lecture. (AF1,AF2, AF3, MD1, MD2, MD3) as the blended learning approach is being used more and more extensively, we will reinforce class recordings, greater use of forums, chats, tutoring, exhibitions in virtual classrooms, work, and like
Assessment System
  • % end-of-term-examination 0
  • % of continuous assessment (assigments, laboratory, practicals...) 100
Calendar of Continuous assessment
Basic Bibliography
  • Heizer, Jay; Render, Barry,. Dirección de la producción y de operaciones. Decisiones estratégicas, 11a edición . pearson. 2015
Additional Bibliography
  • Jack R. Meredith, Samuel J. Mantel. Project Management: A Managerial Approach, 7th Edition. wiley. 2009
  • Andrew Greasley. Operations Management, 2nd Edition. Wiley. 2009
  • David Bamford, Paul Forrester . Essential Guide to Operations Management: Concepts and Case Notes. Wiley. 2009
  • Jack R. Meredith . Operations Management, 4th Edition. Wiley. 2010
  • John Mangan, Chandra Lalwani, Tim Butcher. Global Logistics and Supply Chain Management. Wiley. 2008
  • R. Dan Reid, Nada R. Sanders . Operations Management: An Integrated Approach, 4th Edition. Wiley. 2010
  • Roberta Russell. Operations Management: Creating Value Along the Supply Chain, 7th Edition. Wiley. 2011
  • Samuel J. Mantel. Project Management in Practice. Wiley. 2011

The course syllabus may change due academic events or other reasons.

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