Checking date: 08/05/2020


Course: 2019/2020

Operations Management
(13717)
Bachelor in Statistics and Business (Plan: 400 - Estudio: 203)


Coordinating teacher: ALVAREZ GIL, MARIA JOSEFA

Department assigned to the subject: Business Administration Department

Type: Compulsory
ECTS Credits: 6.0 ECTS

Course:
Semester:




Requirements (Subjects that are assumed to be known)
Essentials of Business, Game Theory, Management Accounting, Marketing, Organizational Economics, Marketing management, Consumer behaviour, The Origins of modern firm, Optimization and Business for Business, Market research, Industrial organization , Financial management
Skills and competences: .Development of individual learning routines via the analysis of relevant texts and the collection and analysis of recent real evidence. . Development of group-based learning routines via group-based discussion and the oral and written presentation of work by teams. . Development of verbal and written communication skills. . Develop the ability to raise questions and answer them. Knowledge: - Know and understand the objectives and strategies of the Operations Management. - Know and understand the main concepts and models associated with quality. - Know and understand the foundation of the design and development processes of goods and services. - Know and understand the processes of generation of goods and services and the corresponding distribution in plant of the facilities. - Know and understand decisions about location and capacity. - Know the planning of the necessary resources in the generation of goods and services. - Apply all the previous points to problem solving. Abilities: - Ability to make decisions. - Ability to work individually, prioritizing the accuracy and precision of the results. - Capacity for teamwork. - Ability to relate to others. - Ability to adapt to new situations. - Ability to accept other points of view. Attitudes: - Ability to search and curiosity. - Have an enthusiastic attitude to solve problems. - Defend and justify certain actions.
Description of contents: programme
1. Operations Management in context 2. Managing Operations Strategically 3. Project Management 4. Forecasting 5. Designing Business Processes and total quality management 6. Capacity Design and lay-Out Planning 7. Designing Products and Services, sustainable Operations Management
Learning activities and methodology
Students will acquire the knowledge and skills through lectures, the handing of the work assigned by the teachers and its discussion in class. Skills and attitudes will be enhanced by the individual and teamwork performed by the students and their discussion in class. The lectures moreover will also try to open up the discussion to the students via the collective analysis of tables, graphs or texts and the use of questions and multiple choice tests on the main concepts discussed in the lecture. The course will keep the following schedule: Students will have access to the following material: at the beginning of the course, a reading list will be assigned to each topic. Students will have access to all the graphic material used in class: graphs, tables, maps, power point slides. The tasks to be performed by the students will be handed out in the class tutorials. The students according to the calendar and relevant deadlines provided by each professor will hand in these tasks.. There will be at least one tutorial in the last weeks of the course in which the student will have the chance to clarify doubts about the main concepts and models used in the lectures, as well as doubts about assessment and the schedule of the course. Each lecturer will inform his/her students of his/her tutorial time frames.
Assessment System
  • % end-of-term-examination 60
  • % of continuous assessment (assigments, laboratory, practicals...) 40

Basic Bibliography
  • Heizer, Jay; Render, Barry,. Dirección de la producción y de operaciones. Decisiones estratégicas, 11a edición . pearson. 2015
Additional Bibliography
  • Jack R. Meredith, Samuel J. Mantel. Project Management: A Managerial Approach, 7th Edition. wiley. 2009
  • Andrew Greasley. Operations Management, 2nd Edition. Wiley. 2009
  • David Bamford, Paul Forrester . Essential Guide to Operations Management: Concepts and Case Notes. Wiley. 2009
  • Jack R. Meredith . Operations Management, 4th Edition. Wiley. 2010
  • John Mangan, Chandra Lalwani, Tim Butcher. Global Logistics and Supply Chain Management. Wiley. 2008
  • R. Dan Reid, Nada R. Sanders . Operations Management: An Integrated Approach, 4th Edition. Wiley. 2010
  • Roberta Russell. Operations Management: Creating Value Along the Supply Chain, 7th Edition. Wiley. 2011
  • Samuel J. Mantel. Project Management in Practice. Wiley. 2011

The course syllabus may change due academic events or other reasons.