Checking date: 23/05/2025 11:51:48


Course: 2025/2026

Digital Strategies
(19953)
Master in User Experience Design and Digital Analytics (Plan: 543 - Estudio: 407)
EPH


Coordinating teacher: SERRANO LOPEZ, ANTONIO ELEAZAR

Department assigned to the subject: Library and Information Sciences Department

Type: Electives
ECTS Credits: 6.0 ECTS

Course:
Semester:




Objectives
At the end of this course, the student will be able to: Understand the landscape of digital marketing channels and their particularities. Design and develop integrated digital marketing strategies, considering multichannel and omnichannel approaches. Apply knowledge of SEO, SEM, search engine marketing, display advertising, mobile marketing and social media marketing. Use data analysis tools to interpret user behaviour, segment audiences and personalise campaigns. Understand the fundamentals of predictive analytics and machine learning applied to digital marketing. Implement and manage digital campaigns, selecting the appropriate tools and platforms. Define and monitor key performance metrics (KPIs) to evaluate the effectiveness of digital strategies and calculate ROI. Conduct audits of digital strategies and identify areas for optimisation. Consider privacy, data protection and sustainability issues in the design and implementation of digital strategies.
Learning Outcomes
Description of contents: programme
Theory - Digital marketing channels. - Integration strategies: multichannel and omnichannel marketing. - Search, display, mobile devices and social media. - Analysis and interpretation. Segmentation and personalisation. - Predictive analytics and machine learning. - Strategy implementation - Machine learning and AI techniques. - Performance metrics (KPIs). - Integrated tools and platforms. - Evaluation, optimisation and ROI. - Privacy and sustainability. Practice - Review of positioning concepts: SEO, SEM. - Audience analysis, micro-segmentation. - The customer journey concept. - Integration of digital advertising. - Evaluation of customer management platforms for digital marketing. - Audits, metrics and impact/benefit analysis. - Marketing and sustainability reports.
Learning activities and methodology
- Theoretical and practical classes. - Partial and final exams. - Individual student work. - Group work.
Assessment System
  • % end-of-term-examination 60
  • % of continuous assessment (assigments, laboratory, practicals...) 40




Basic Bibliography
  • Chaffey, D., & Ellis-Chadwick, F. . Digital Marketing: Strategy, Implementation and Practice. Pearson . 2020
  • Kaushik, A.. Web Analytics 2.0. 2010. Gestión 2000
  • Ryan, D. . Understanding Digital Marketing. Pearson. 2021

The course syllabus may change due academic events or other reasons.