Checking date: 31/08/2024


Course: 2024/2025

Information Services Management
(17282)
Master in Libraries, Archives and Digital Continuity (Plan: 500 - Estudio: 335)
EPH


Coordinating teacher: JORGE GARCIA-REYES, MARIA CARMEN

Department assigned to the subject: Library and Information Sciences Department

Type: Compulsory
ECTS Credits: 6.0 ECTS

Course:
Semester:




Objectives
The objectives of the subject are directed to the student to know, acquire and apply the basic skills and skills that must have a manager to direct and get things done through others, making the most of available resources, in addition to Conceive and adapt tools that allow an optimum performance of the service: - Train, direct teams and obtain results. - Implement the interpersonal functions of a director that directly affect their collaborators: work as a team, train, inform, communicate and motivate. - Effectively manage change according to the perspective of the organization. - Delegate and direct efficiently. - Addressing complex situations in the life of an organization. - Diagnose and identify the critical factors that determine the success of the organization and develop strategic plans. - Contribute actively and voluntarily to social, economic and environmental improvement through social responsibility. - Develop a professional practice that is respectful of the legal, ethical and deontological principles of the profession.
Skills and learning outcomes
Description of contents: programme
Common topics to subjects related to the general subject-matter DIRECTION AND MANAGEMENT OF ARCHIVES AND LIBRARIES: - Analysis and exploitation of information / transformation in operational knowledge. - Management and planning services. Specific topics of the elective subject INFORMATION SERVICES MANAGEMENT: Theory 1. INTRODUCCIÓN 2. MANAGEMENT AND LEADERSHIP 3. DELEGATION AND TEAMWORK 4. STRATEGIC PLANNING AND DECISION MAKING 5. COMMUNICATION AND MOTIVATION 6. ENTREPRENEURSHIP AND INNOVATION 7. SOCIAL RESPONSIBILITY AND SUSTAINABILITY Practice Resolution of case studies related to the content of the subject (including the completion of a Final Project). NOTE: In some cases, activities that require the use of Artificial Intelligence tools may be included
Learning activities and methodology
LEARNING ACTIVITIES OF THE STUDY PLAN RELATED TO GENERAL SUBJECT-MATTERS AF1 Individual work for the study of theoretical and practical materials developed and contributed by the teacher AF2 Individual work for problem solving and case studies AF3 Theoretical-practical classes AF4 Tutorials AF5 Group work AF6 Active participation in forums enabled by the teacher in the virtual educational platform AF7 Perform self-assessment test for content review AF8 Synchronous online debates and colloquiums Type of activity Is it synchronous? Total hours Hours of synchronous interactivity No. In-person hours % In-person attendance Student AF1 NO 49 0 0 0 AF2 NO 45 0 0 0 AF3 SI 6 6 6 100 AF4 SI 6 6 0 0 AF5 NO 60 0 0 0 AF6 NO 2 0 0 0 AF7 SI 6 6 0 0 AF8 SI 6 6 0 0 Total 180 24 6 3,33% TEACHING METHODS TM1. Teacher expositions in class, with support of computer and audiovisual media, in which the main concepts of the subject are developed and the bibliography is provided to complement the students' learning. TM2. Critical reading recommended by the teacher of the subject texts (newspaper articles, reports, manuals and / or academic papers, either for later discussion in class, either to expand and consolidate the knowledge of the subject). TM3. Solving practical cases, problems, etc., posed by the teacher individually or in groups. TM4. Exposition and discussion in class, under teacher moderation, of issues related to the content of the subject, as well as of practical cases. TM5. Elaboration of work and reports individually or in groups TM6. Reading of theoretical and practical teaching materials TUTORIALS The tutoring schedules, according to the University's regulations, can be consulted in the subject's own space, in the teaching and learning platform "Aula Global". There are two types of tutorials: - A) Collective tutorials. They are intended to clarify doubts or general problems related to the theoretical and practical aspects of the subject, either at the request of the students or the teacher if he/she considers it necessary. They will be carried out in the classroom sessions established for the subject and through the Subject Forum (this forum will be attended by the professor, from Monday to Friday, from Monday to Friday). - B) Individual tutorials. Their purpose is to plan, to follow up the course work, to guide or reorient the activity developed.... They will be done, at the student's request, online, within the timetable established for tutorials. In addition to these tutorials officially set for the subject, students can request and arrange with the teacher tutorials outside these hours.
Assessment System
  • % end-of-term-examination 50
  • % of continuous assessment (assigments, laboratory, practicals...) 50




Basic Bibliography
  • BUENO CAMPOS, E.; MORCILLO ORTEGA, P. y SALMADOR SÁNCHEZ, M.P.. Dirección Estratégica. Madrid: Pirámide,. 2005.
  • COSTA CABANILLAS, M.. Los secretos de la dirección. Manual práctico para dirigir organizaciones y equipos. Madrid: Pirámide. 1995
  • COSTA, M. y LÓPEZ, E.. Los secretos de la dirección. Manual práctico para dirigir organizaciones y equipos.. Madrid: Pirámide, 2002..
  • FIFE, D. et al.. Leader responsability for diversity, equity, inclusion and justice in academic libraries: an exploratory study.. The Journal of Academic Librarianship, 2021, v. 47, 4, 102361.. https://doi.org/10.1016/j.acalib.2021.102361
  • MIGUEL, Iñaki de . El modo de pensar de los directivos: España 2009-2010. Madrid: Infova ediciones. 2010.
  • PALOMO VADILLO, M.T.. Liderazgo y motivación de equipos de trabajo.. Madrid: ESIC, 2005..
  • ROBBINS, S.P.. Fundamentos de comportamiento organizacional. 5ª ed.. México: Prentice Hall, 1998..
  • THOMPSON, G.C. et al.. Strategic Planning for Academic Libraries.. ALA Editions.. 2019.
  • TORRES, Salvador. La dirección y el desarrollo de personas: un reto para el siglo XXI . Pearson Prentice Hall. 2005
  • URCOLA TELLERÍA, J.L.. Dirigir personas: Fondo y formas.. Madrid: ESIC, 2003..
Recursos electrónicosElectronic Resources *
Additional Bibliography
  • GALÁN ZAZO, J.I.. Diseño organizativo.. Madrid: Thomson Editores, 2006..
  • GIESECKE, J.. Practical Strategies for Library Managers. Chicago: American Library Association, 2001..
  • McKINLAY, J. and WILLIANSON, V.. The Art of People Management in Libraries. Tips for managing your most vital resource. Oxford: Chandos Publishing, 2010..
  • RAMOS SIMÓN, L.F.. Introducción a la Administración de Información.. Madrid: Síntesis, 2003..
  • Readings will be provided on each program topic. .. .. .
  • SMITH, C.R. El management del siglo XXI . El management del siglo XXI. Madrid: BrandSmith, . 2012. Disponible en: http://www.mindvalue.com/download/el_management_del_siglo_xxi.pdf
  • THOMSON, B.. Don¿t Just Do Something, Sit There. An introduction to non-directive coaching. Oxford: Chandos Publishing, 2009..
Recursos electrónicosElectronic Resources *
(*) Access to some electronic resources may be restricted to members of the university community and require validation through Campus Global. If you try to connect from outside of the University you will need to set up a VPN


The course syllabus may change due academic events or other reasons.


More information: https://www.uc3m.es/master/bibliotecas-archivos#programa