-Conflict resolution in social fields -Introduction to negotiation -Process of negotiation and negotiation techniques -Mediation techniques for professional mediators

The objective of the subject is to provide advanced knowledge in the different phases of the negotiation process as well as the techniques and tools applied to them. Negotiation applied to the 21st century also requires the ability to deal with and manage conflicts through technological means and large-scale conflicts.

COMMON TOPICS TO NEGOTIATION SUBJECTS - Negotiation: process and elements - Communication - Models of negotiation - Methods and procedures SPECIFIC TOPICS FOR EACH SUBJECT - Ttwenty-first century negotiations - Other negotiation models - Technological advances and negotiation - ODR (Online Dispute Resolution) - Advantages and potential drawbacks - Specific Programs - Digital platforms - Video conferencing - Other

TRAINING ACTIVITIES - Theoretical classes - Practical classes - Individual student work - Assessment test TEACHING METHODOLOGIES -Presentations in class with computing and audiovisual media support, which develop the main concepts of the subject and provides the bibliography to complement the learning of the students. - Role play. - Viewing and analysis of negotiation recordings. - Resolution/debate of practical cases, problems, etc. raised by professor individually or in group. - Presentation and discussion in class, under the moderation of professor of topics related to the content of the matter, as well as case studies. - Elaboration of works and reports individually or ingroup. - Critical reading of recommended texts of the subject studied:press articles, reports, manuals and/or academic articles, well for its subsequent discussion in class, either to expand and consolidate the knowledge of the subject.