It is not necessary to have passed any subject previously.

The objective of the subject is to provide sufficient knowledge to be able to identify the conflict, as well as its specialties and dynamics. Likewise, to know how to detect, within the spectrum of conflict resolution, which is the most appropriate mechanism to deal with them and how to use it. It also addresses the mediation procedure, its principles, purposes, characteristics and areas.

Common topics: - The conflict and its various treatments - Suitable methods of conflict resolution - Mediation and its peculiarities in different areas - Legal regulation of mediation Specific topics: - Conflict resolution methods: autotutela, autocomposición and heterocomposicion - Sociology and psychology of conflict - Conflict analysis techniques - Styles to conflict - Dynamics of conflict - Mediation as a method of conflict management - Principles, aims and characteristics of mediation - The legal framework of mediation in Spain. Legal regulation in different areas (civil, criminal, family, labor, etc.) - The legal framework of mediation in the countries of the European Union. Legal regulation in different areas (civil, criminal, family, labor, etc.)

TRAINING ACTIVITIES - Theoretical classes - Practical classes - Individual student work - Assessment exercises TEACHING METHODOLOGIES -Presentations in class with computing and audiovisual media support, which develop the main concepts of the subject and provides the bibliography to complement the learning of the students - Roleplay - Viewing and analysis of negotiation recordings - Resolution of practical cases, problems, etc. raised by professor individually or in group - Presentation and discussion in class, under the moderation of professor of topics related to the content of the matter, as well as case studies - Elaboration of works and reports individually or ingroup - Critical reading of recommended texts of the subject studied: press articles, reports, manuals, and/or academic articles, well for its subsequent discussion in class, either to expand and consolidate the knowledge of the subject